FAQ

What materials are used in your jewelry?

At Summer Babe, we use high-quality, hypoallergenic materials. Our pieces are crafted from 18k gold-plated silver and protected with an advanced e-coating to enhance durability and prevent oxidation.

How should I care for my jewelry?

To maintain the beauty and longevity of your jewelry:

  • Avoid contact with chemicals like lotions, perfumes, and cleaning products.
  • Remove jewelry before swimming, exercising, or showering.
  • Store pieces in a soft pouch or lined jewelry box when not in use.
  • Clean gently with a soft, dry cloth.
  • For detailed care instructions, please visit our Jewelry Care Guide.

Can I personalize my jewelry?

Yes! We offer personalization on select pieces, including engraving names, initials, special dates, handwriting, and drawings. Please check the product description for available customization options.

What is your processing time for personalized orders?

Personalized pieces are made to order. Please allow 5-7 business days for us to craft your unique jewelry before shipping.

Do you ship internationally?

Currently, we ship within the United States. We are working on expanding our shipping options to include international destinations in the future.

 What are your shipping costs and delivery times?

  • Free shipping on all U.S. orders over $100.
  • A standard shipping fee applies to orders under $100.
  • Delivery typically takes 3-5 business days after your order has been processed.
  • Expedited shipping options are available at an additional cost.

What is your return and exchange policy?

We want you to love your jewelry! If you're not completely satisfied, we accept returns and exchanges within 30 days of purchase for non-personalized items.

  • Personalized pieces are final sale unless they arrive damaged or defective.
  • For more details, please see our Shipping & Returns Policy.

How can I contact customer service?

If you have any questions or need assistance, please email us at orders@shopsummerbabe.com. Our team is happy to help and will respond as soon as possible.